Refund policy

At [Legacybynh.com], customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or exchange under the following conditions.

1. Return Eligibility

You can request a return within 7 days of receiving your order if:

  • The item is damaged or defective

  • You received the wrong product

  • The item is unused and in its original condition

2. Non-Returnable Items

The following items cannot be returned:

  • Used or washed clothing

  • Items without original tags

  • Items damaged after delivery

3. Return Process

To request a return:

  1. Contact us at [your email]

  2. Provide your order number and reason for return

  3. Our team will guide you through the return process

4. Refunds

Once we receive and inspect the returned item, we will notify you about your refund status. Approved refunds will be processed within 5–7 business days.

5. Shipping Costs

Shipping charges are non-refundable unless the item received was damaged or incorrect.